What is text.ai?

text.ai is an AI in every chat.

text.ai simply joins your existing individual and group chats to help with plans, recommendations, and answers.

How much does it cost to use?

text.ai is free to use for up 20 messages per every 12 hours.

How does text.ai work?

Just add text.ai to any chat and get instant help without switching apps. Including your group chats!

What platforms is text.ai available on?

Currently text.ai is available on SMS (US & CA), WhatsApp (worldwide) and Telegram (worldwide).

How do I try text.ai?

1. Save our contact card: [text.ai contact card]
2. Text directly or add to your group chats
3. That's it! Works on SMS, WhatsApp & Telegram

Is your data safe?

Yes, absolutely. We take our data very seriously. Our data encrypts the messages in transit. Additionally, our datastore also provides encryption at rest. The messages are anonymized, and we do NOT sell data to anyone. You can read more in detail on our Terms and Conditions page.

What if you are experiencing slow performance?

Sometime tech breaks.  We are maniacal about making sure that doesn’t happen but if things don’t look right please check our company handle on X (@textdotai) for updates.

How can I report a bug or issue?

Help us make the product better!  Report bugs via our Contact Us page on the top of text.ai or use /feedback directly in chat.

Why did I receive a warning about a question I asked text.ai?

text.ai is built to detect prompts or outputs that generate harmful or unsafe content or violates our policies (e.g., sexual content or harassment).  In the case where this is detected text.ai will not assist with the request and continued engagement of such will result in the restriction of access to text.ai.

What are some key commands in text.ai?

/reset - clear chat history

/help - view tips

/personalize - get tailored responses

/feedback - get share instant feedback with text.ai team

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